Air Duct Cleaning TX ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website airductcleaningtx.netlify.app and use our services.
Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, phone number, mailing address, and other information you voluntarily provide when filling out our contact forms or requesting quotes.
- Service Information: Details about your property, HVAC system, and service needs that you provide during consultations.
- Usage Data: Information automatically collected when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
- Cookies: Small data files stored on your device that help us improve your experience and understand website usage patterns.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested quotes
- Schedule and deliver our air duct cleaning services
- Send appointment confirmations and service-related communications
- Improve our website and customer experience
- Send promotional communications (only with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- Service providers who assist in operating our website and business (e.g., Netlify for hosting)
- When required by law or to respond to legal processes
- To protect our rights, privacy, safety, or property
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of promotional communications
- Withdraw consent at any time
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, please contact us: